The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Lithium-ion batteries used in HP and Compaq notebook computers
Units: About 162,600 additional batteries (54,000 and 70,000 batteries were previously recalled in May 2010 and May 2009, respectively)
Importer: Hewlett-Packard Company, of Palo Alto, Calif.
Hazard: The recalled lithium-ion batteries can overheat and rupture, posing fire and burn hazards to consumers.
Incidents/Injuries: Since the May 2010 recall expansion, HP has received 40 additional reports of batteries that overheated and ruptured, resulting in seven burn injuries, one smoke inhalation injury, and 36 instances of property damage.
Description: The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers and include batteries that consumers were informed were not included in previous recalls. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled.
Notebook Model Number | Battery Bar Codes (^ in the code can be any letter or number)
HP Pavilion dv2000, dv2500, dv2700, dv6000, dv6500, dv6700,dx6000, dx6500, dx6700 | 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^
HP Pavilion dv9000, dv9500, dv9700 | 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^, 65033^^BGV^^^^
Compaq Presario A900, C700, F500, F700, V3000, V3500, V3700, V6000, V6500, V6700 | 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^
HP G6000, G7000 | 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^
HP Compaq 6510b, 6515b, 6710b, 6710s, 6715b, 6715s | 65000^^B5V^^^^
HP Compaq 6520s | 67150^^AXU^^^^, 67150^^AXV^^^^
HP Compaq 6720s | 67059^^V8U^^^^, 67059^^V8V^^^^
Sold at: Computer and electronics stores nationwide, hp.com and hpshopping.com from July 2007 through July 2008 for between $500 and $3,000. The battery packs were also sold separately for between $100 and $160.
Manufactured in: China
Remedy: Consumers should immediately remove the batteries from their notebook computer and contact HP to determine if their battery is included in this recall. Consumers who had previously checked their batteries and were informed they were not included in previous announcements are urged to check again. Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives.
Consumer Contact: For additional information, visit the HP Battery Replacement Program website at www.hp.com/support/BatteryReplacement or call (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.
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Tuesday, May 31, 2011
HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard Consumers urged to recheck notebook models and batteries
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Friday, September 3, 2010
Toshiba Recalls T Series Notebook Computers Due to Burn Hazard
The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Satellite T135, Satellite T135D and Satellite ProT130 Notebook Computers
Units: About 41,000 worldwide
Manufacturer: Toshiba America Information Systems Inc., of Irvine, Calif.
Hazard: The notebook computers can overheat at the notebook's plug-in to the AC adapter, posing a burn hazard to consumers.
Incidents/Injuries: Toshiba has received 129 reports of the notebook computers overheating and deforming the plastic casing area around the AC adapter plug, including two reports of minor burn injuries that did not require medical attention and two reports of minor property damage.
Description: This recall involves certain Toshiba Satellite T135, Satellite T135D and Satellite Pro T130 notebook computer models. "Toshiba" is printed on the top of the notebook computer. The model name and number are printed on a label on the bottom of the notebook computers.
Sold at: Electronics stores and other retailers nationwide and online, including at Toshibadirect.com and other websites, from August 2009 through August 2010 for between $600 and $800.
Manufactured in: China
Remedy: Consumers should immediately download the latest version of Toshiba's BIOS computer program to their notebook computer at http://laptops.toshiba.com/about/consumer-notices. This new computer program will detect whether the notebook computer is overheating, and if so, disable the notebook computer's external power and display a message directing the consumer to contact Toshiba for a free repair. Consumers who do not have Internet access should contact Toshiba to arrange for installation of the updated BIOS.
Consumer Contact: For additional information, contact Toshiba at (800) 457-7777 anytime or visit the firm's website at http://laptops.toshiba.com/about/consumer-notices
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Sunday, July 4, 2010
Sony Recalls VAIO Laptop Computers Due to Burn Hazard
The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Notebook computers
Units: About 233,000
Manufacturer: Sony Electronics Inc. of San Diego, Calif.
Hazard: The computers can overheat, posing a burn hazard to the consumer.
Incidents/Injuries: Sony has received 30 reports of units overheating resulting in deformed keyboards and casings. No injuries have been reported.
Description: The recalled products are VPCF11 Series and VPCCW2 Series notebook computers. The computers are available in many colors and have "VAIO" on the front outside panel. The model numbers can be found on the bottom of the computers.
The following models are included:
VPCF11 Series
VPCF111FD/B VPCF111FX/B VPCF111FX/H VPCF112FX/B VPCF112FX/H
VPCF113FX/B VPCF113FX/H VPCF114FX/B VPCF114FX/H VPCF115FM/B
VPCF115FM/BL VPCF116FX/B VPCF116FX/H VPCF117FX/B VPCF117FX/B
VPCF117FX/H VPCF11AFX/B VPCF11BFX/B VPCF11CGX/B VPCF11DGX/B
VPCF11EGX/B VPCF11FGX/B VPC11GGX/B VPCF11HGX/B VPCF11JFX/B
VPCF11KFX/H VPCF11LFX/B VPCF11MFX/B VPCF11NFX/B VPCF11PFX/H
VPCF11QFX/B VPCF11QFX/H
VPCCW2 Series
VPCCW21FX/B VPCCW21FX/P VPCCW21FX/R VPCCW21FFX/W VPCCW22FX/B
VPCCW22FX/L VPCCW22FX/P VPCCW22FX/R VPCCW22FX/W VPCCW23FX/B
VPCCW23FX/L VPCCW23FX/P VPCCW23FX/R VPCCW23FX/W VPCCW26FX/B
VPCCW26FX/L VPCCW26FX/P VPCCW26FX/R VPCCW27FX/B VPCCW27FX/L
VPCCW27FX/P VPCCW27FX/R VPCCW27FX/W VPCCW28FJ/W VPCCW2AFX/B
VPCCW2BFX/B VPCCW2CGX/B VPCCW2DGX/B VPCCW2EGX/B VPCCW2FGX/B
VPCCW2GGX/B VPCCW2HGX/B VPCCW2JGX/B VPCCW2KGX/B VPCCW2LFX/B
VPCCW2LFX/L VPCCW2LFX/P VPCCW2LFX/R VPCCW2LFX/W VPCCW2MFX/PU
VPCCW2MFX/WJ VPCCW2MGX/B VPCCW2NFX/LU VPCCW2PFX/L VPCCW2PFX/R
VPCCW2FX/W VPCCW2QGX/B VPCCWERGX/B VPCCW2SGX/B VPCCW2TGX/B
VPCCW2UFX/B VPCCW2VFX/B
Sold at: Best Buy, Costco, Frys, Amazon.com and Sony Style retail stores and sonystyle.com as well as other electronics retailers and business suppliers nationwide. The recalled computers were shipped to consumers and resellers between January 2010 and April 2010. They sold for between $800 and $1,500.
Manufactured in: China and the United States
Remedy: Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.
Consumer Contact: For additional information, please contact Sony toll-free any time at (866) 496-7669 or visit the firm's website at http://esupport.sony.com/US/f1cw2update
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Thursday, January 7, 2010
Acer Recalls Notebook Computers Due to Burn Hazard
/PRNewswire/ -- The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of product: Certain Acer Aspire-series Notebook Computers
Units: About 22,000
Manufacturer: Acer America Corporation, of San Jose, Calif.
Hazard: An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
Incidents/Injuries: Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.
Description: The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.
Sold at: ABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.
Manufactured in: China
Remedy: Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
Consumer Contact: For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com.
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Friday, May 15, 2009
HP Recalls Notebook Computer Batteries Due to Fire Hazard
The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers
Units: About 70,000
Importer: Hewlett-Packard Co., of Palo Alto, Calif.
Hazard: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Incidents/Injuries: The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported.
Description: The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. Models that can contain a recalled battery include:
HP Pavilion
dv2000
dv2500
dv2700
dv6000
dv6500
dv6700
dv9000
dv9500
dv9700
Compaq Presario
A900
C700
F700
V3000
V3500
V3700
V6000
V6500
V6700
HP
G6000
G7000
HP Compaq
6720s
The notebook model is located at the top of the service label on the bottom of the notebook. Batteries that can be subject to the recall will have one of the following bar code labels (^ in the code can be any letter or number):
62940^^AXV^^^^
65033^^B7U^^^^
65033^^B7V^^^^
65033^^BGU^^^^
65035^^B7U^^^^
65035^^B7V^^^^
65035^^BGU^^^^
65035^^BGV^^^^
67059^^V8U^^^^
67059^^V8V^^^^
Sold at: Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 and $3000. The battery packs were also sold separately for between $100 and $160.
Manufactured in: China
Remedy: Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from HP or an authorized reseller.
Consumer Contact: For additional information, visit the HP Battery Replacement Program Web site at http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.
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Friday, October 31, 2008
PC Notebook Computer Batteries Recalled Due to Fire and Burn Hazard
The U.S. Consumer Product Safety Commission, in cooperation with the firms named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook Computers
Units: About 35,000 batteries (an additional 65,000 batteries were sold worldwide)
Battery Cell Manufacturer: Sony Energy Devices Corporation, of Japan
Hazard: These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Incidents/Injuries: There have been 19 reports of the batteries overheating, including 17 reports of flames/fire (10 resulting in minor property damage). Two consumers experienced minor burns.
Description: The recalled batteries were included with, and sold separately for use in, the following notebook computer models:
Computer Manufacturer: Units
(Notebook Model)
== Battery Model ==
Hewlett-Packard: About 32,000
(HP Pavilion: dv1000, dv8000 and zd8000)
(Compaq Presario: v2000 and v2400)
(HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230, nx4800, nx4820, nx6110, nx6120, nx9600)
== Recalled batteries will have a bar code label starting with A0, L0, L1 or GC ==
Toshiba: About 3,000
(Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55)
(Tecra: A3, A5, S2)
== n/a ==
Dell: About 150
(Latitude: 110L)
(Inspiron: 1100, 1150, 5100, 5150, 5160)
== OU091 ==
The battery model is located on the battery's label.
Sold by: Computers with the recalled batteries were sold directly by Hewlett-Packard, Toshiba and Dell, through computer and electronics stores nationwide, and through various Web retailers for between $700 and $3000. The batteries were also sold separately for between $100 and $160.
Hewlett-Packard - sold from December 2004 through June 2006
Toshiba - sold from April 2005 to October 2005
Dell - shipped between November 2004 and November 2005
Battery Cells Manufactured in: Japan
Remedy: Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from their computer manufacturer or an authorized reseller.
Consumer Contacts: For additional information, consumers should contact the manufacturer of their notebook computer:
Hewlett-Packard Co. - http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.
Toshiba - http://www.bxinfo.toshiba.com or call (800) 457-7777 anytime.
Dell - http://www.dellbatteryprogram.com or call toll-free (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday.
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Thursday, September 4, 2008
Sony Recalls Notebook Computers Due to Burn Hazard
The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Certain VAIO TZ-series Notebook Computers
Units: About 73,000
Manufacturer: Sony Electronics Inc., of San Diego, Calif.
Hazard: Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.
Incidents/Injuries: Sony has received 15 reports of overheating, including one consumer who suffered a minor burn.
Description: The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.
Sold by: The SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.
Manufactured in: Japan and United States
Remedy: Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.
Consumer Contact: For additional information, contact Sony toll-free at (888) 526-6219 anytime, or visit the firm's Web site at www.sony.com/support
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